louilou10 0 Posted August 10, 2017 Share Posted August 10, 2017 hello i use prepar3d v3.0 and i installed the airbus x extended and when i strat a new flight with the airbus x , prepar3d works during 10 seconds and crashes please help me Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted August 10, 2017 Deputy Sheriffs Share Posted August 10, 2017 Please provide the complete message of this crash from your Windows Event Log (eventvwr.exe, Windows Logs -> Application -> newest ERROR message written by p3d.exe). Link to comment Share on other sites More sharing options...
louilou10 0 Posted August 10, 2017 Author Share Posted August 10, 2017 Prepar3D.exe 3.0.10.14945 560b4abe d3d11.dll 10.0.15063.0 994d6e1a c0000005 00043729 1af4 01d311eab8586637 D:\PREPAR3D V3\Prepar3D.exe C:\Windows\SYSTEM32\d3d11.dll b8517e04-5648-41a2-b76e-1a4c8d96d862 Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted August 10, 2017 Deputy Sheriffs Share Posted August 10, 2017 This is a crash in your direct x graphics driver. Please do the following; update your graphics card drivers to the most recent version. if this doesn't fix the problem switch to ECAM software rendering within the Airbus Configurator Please login to display this image. Link to comment Share on other sites More sharing options...
louilou10 0 Posted August 10, 2017 Author Share Posted August 10, 2017 Thank you for replying, I did an update of the driver of my graphics card a few hours ago, And do I check or uncheck this feature ? Link to comment Share on other sites More sharing options...
louilou10 0 Posted August 10, 2017 Author Share Posted August 10, 2017 Please login to display this image. Please login to display this image. Link to comment Share on other sites More sharing options...
louilou10 0 Posted August 10, 2017 Author Share Posted August 10, 2017 Please help me Link to comment Share on other sites More sharing options...
louilou10 0 Posted August 10, 2017 Author Share Posted August 10, 2017 thank you but i found the solution Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted August 10, 2017 Deputy Sheriffs Share Posted August 10, 2017 Would you like to share the solution? Link to comment Share on other sites More sharing options...
louilou10 0 Posted August 10, 2017 Author Share Posted August 10, 2017 https://prepar3d.com/forum/viewtopic.php?t=120161 copy d3d11.dll in C: \ Windows \ SysWOW64 to prepar3d directory Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted August 10, 2017 Deputy Sheriffs Share Posted August 10, 2017 That would have been my next suggestion Glad it works for you now! Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted August 10, 2017 Deputy Sheriffs Share Posted August 10, 2017 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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