tOEGS 0 Posted May 17, 2017 Share Posted May 17, 2017 Hello Again, I finally had the chance to purchase the Aerosoft Airbus Bundle from Aerosoft.com and immediately encountered some problems. After purchasing the download version and putting in my card details (I purchased with a credit card), I get sent to another page, that only says: We have received the following data concerning your order: Amount:52,99 USD Date:2017-05-17 Recipient: Aerosoft GmbH There is no confirmation of my purchase, and I have received no emails. Does it usually take this long to process a purchase with Aerosoft? Any help and comments would be much appreciated Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted May 17, 2017 Deputy Sheriffs Share Posted May 17, 2017 It's usually within a minute or two. Contact "support@aerosoft.com" (without the quotes of course) and explain the issue. They'll sort if for you. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted May 17, 2017 Deputy Sheriffs Share Posted May 17, 2017 And as ordering and license issue sholud only be discussed directly with support, this topic will be closed. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted May 17, 2017 Deputy Sheriffs Share Posted May 17, 2017 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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