How to activate P3D

[Lufthansa369 99]

Hey guys,

I'm back again and I need your help.

First, a little bit about the situation:

I have 2 disks, one (C:) for Windows and one for my personal files (X:). I shared disk X into two partitions. One of them is for my P3D. This disk is about 5 years old and had over 16,000 operating hours. Now, I wanted to change X against a new one. 

I removed it and installed the new disk. Hard disk C: I deleted completly and installed the new Windows 10. Everything was fine until my installation of P3D. I have taken over the constellation of X with the partitions. 

Now the first start of P3D, I should enter my serial details. After that, I got this message:

 

Please login to display this image.

 

First I thougt that this is because I had on my old disk still P3D. So I started the old one and I removed it. The error is till there.

Now my main question: Realize the other addons, that my old disks is not complety deleted? I've deleted the whole partition with P3D but seemingly there is something that block my activation.

I can not test it with my addons because no one finds P3D - logically.

 

Thanks for help and your comment,

regards Christian

[PatrickZ 300]

It says what you should do, and that's what you should be doing. Just send them an e-mail and they'll solve it for you.

[pgreenwo 117]

It takes a few days for them to get back to you BTW

 

You should always run the installer to uninstall. If you use the Windows prog&features removal this will happen

[Herman 1591]

Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.