astolfi 28 Posted August 30, 2016 Share Posted August 30, 2016 Hello, I don't know if it's my issue, but it seems that the shop is down. I receive the HTTP Error 500 "Internal Server Error" Regards, Alberto Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted August 30, 2016 Deputy Sheriffs Share Posted August 30, 2016 Hello Alberto, where exactly do you receive that error? For me the start page and the product pages work ok. Link to comment Share on other sites More sharing options...
Er!k 572 Posted August 30, 2016 Share Posted August 30, 2016 Have you tried clearing your browser data (cookies, history etc.)? Most of the times this will fix the issue. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted August 30, 2016 Aerosoft Share Posted August 30, 2016 Shop is running without a glitch as far as we can see. Exactly what url are you trying to open? Link to comment Share on other sites More sharing options...
astolfi 28 Posted August 30, 2016 Author Share Posted August 30, 2016 Ok, now it works. The URL is the following: http://en.shop.aerosoft.com/ I don't think that it's a cache problem. The error 500 is a web server internal error. Thanks Link to comment Share on other sites More sharing options...
crash 0 Posted September 7, 2016 Share Posted September 7, 2016 Looks like it really is down, and has been down all day. You put a new product up (Malaga X) and then provide so far no access to any scenery's/aircraft.....awesome! Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted September 7, 2016 Deputy Sheriffs Share Posted September 7, 2016 Works fine here, what problem exactly do you have? Link to comment Share on other sites More sharing options...
PatrickZ 300 Posted September 7, 2016 Share Posted September 7, 2016 No problem over here. Even on a slow and wacky hotel wifi connection (I'm on holiday right now) it still loads up. Link to comment Share on other sites More sharing options...
crash 0 Posted September 7, 2016 Share Posted September 7, 2016 It was giving me a "#480 error site under construction". Actually still getting this error. I cant enter into the FSX scenery or aircraft pages. http://www.aerosoft.com/cgi-local/us/iboshop.cgi?show270 http://en.shop.aerosoft.com/eshop.php?action=home&s_design=DEFAULT&shopfilter_category=Flight+Simulation&s_language=english And why you guys have 2 different websites is beyond confusing to me. I don't use the second address. I always use the first. Link to comment Share on other sites More sharing options...
bilookhan 3 Posted September 7, 2016 Share Posted September 7, 2016 1 hour ago, crash said: It was giving me a "#480 error site under construction". Actually still getting this error. I cant enter into the FSX scenery or aircraft pages. http://www.aerosoft.com/cgi-local/us/iboshop.cgi?show270 http://en.shop.aerosoft.com/eshop.php?action=home&s_design=DEFAULT&shopfilter_category=Flight+Simulation&s_language=english And why you guys have 2 different websites is beyond confusing to me. I don't use the second address. I always use the first. I am going through the first link and it goes fine to the main page. But when I click on any of the product ads I am also getting error 500: Notice it will be soon available page 500: under construction I get a different error when I click on a different product: Notice it will be soon available item 12940: no item available Link to comment Share on other sites More sharing options...
crash 0 Posted September 8, 2016 Share Posted September 8, 2016 Ya it seems to only be affecting the FSX section. Still NO response from anyone from Aerosoft. Link to comment Share on other sites More sharing options...
crash 0 Posted September 8, 2016 Share Posted September 8, 2016 Still down. Thanks! This is a forum right? Where you come with issues and get help? Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted September 8, 2016 Deputy Sheriffs Share Posted September 8, 2016 On 08/09/2016 at 6:51 AM, crash said: Still down. Thanks! This is a forum right? Where you come with issues and get help? Please note that you have written your post at 06:00am local time in Germany. I don't know what working hours you do expect? And btw, for me the page works flawlessly as well. Maybe you just need to flush your browser cash and try freshly via www.aerosoft.com As it works for many others the problem must be on your side. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted September 8, 2016 Aerosoft Share Posted September 8, 2016 We can't explain that issue, we simply see no problems in the log files. I suggest you clear your browser cache. And sorry we did not respond as fast as you would have liked. But we simply are not big enough to have 24/7 service. We try to provide 12/7 service and most of the time we are able to get that done (I think we are the only FS add-on provide who does that btw). Link to comment Share on other sites More sharing options...
crash 0 Posted September 8, 2016 Share Posted September 8, 2016 Just woke up and the FSX part is working now. For me the FSX section was down for over 17 hours. I posted in the forum a little over 16 hours ago, and now its working. I did nothing to change anything on my comp so it wasn't on my end nor was I the ONLY one with the issue. Anyways all seems to be working now, case closed. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted September 8, 2016 Aerosoft Share Posted September 8, 2016 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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