I wanted to delete my old account here and requested the german support 6 weeks ago to do this. Posts could remain, but my profile should be deleted. The result is that my account still exists (including name), I can log in but can't do anything (no PM, no Posts, nothing). That's the cause for this second account...
Other Accounts have been deleted this year, are named as "guest" an you can't see any information about these accounts, because they have no link to the profile. The posts still remain of course. This is exactly that what I want for my old account. What is the sense for the owner of an an account that still exists but the owner can't do anything? Ok, if you ban someone (a spammer) it makes sense. But why should I only ban myself instead of delete the account?
I asked several times why my account hasn't been deleted and got severals answers:
1. "the account will be deactivated and deletet after 2 weeks of no usage" (translated from german: "der Account wird deaktiviert und bei 2 Wochen nicht nutzen gelöscht") -> waited more than 2 weeks, didn't login, removed the account from Tapatalk
2. hint that post will not be deleted -> if ok for me
3. next time I asked I got this answer: "this is not possible because of data privacy/security given by the EU". I asked several times which EU Law prevents Aerosoft from deleting my account. No answer until now (there is the General Data Protection Regulation (https://en.wikipedia.org/wiki/General_Data_Protection_Regulation) but this doesn't prevent Aerosoft from deleting an account)
4. the next answer was that I accepted this with the registration terms. Take a look at the screen below, there isn't anything. For my question where I can take a look at it I also got no answer so far.
I sent the last mail again. This was nearly 2 weeks ago, no answer so far.
Please PM me for discussing the further proceeding.